Official Document

Privacy Policy Abutofel — Personal Data Protection for Malaysian Members

Your privacy is our priority. Abutofel takes seriously its responsibility to protect every piece of personal information you share with us. This page explains clearly how your data is collected, used, stored, and protected — in plain language, not confusing legal jargon.

Updated: January 2026
Security Standards
256-bit SSL Encryption
PDPA Compliance
PCI DSS Standards
End-to-End Data Encryption
Independent Security Audit

Our Commitment: Abutofel never sells your personal data to third parties for marketing purposes. Your data is used solely for platform operations, account security, and improving your user experience.

1 Introduction

Abutofel ("we", "Platform") is fully committed to protecting the privacy of all members and users of our platform. This Privacy Policy explains how we handle your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.

By using the abutofel platform — whether via the website or mobile access — you agree to the collection and use of information as described in this Privacy Policy. We encourage you to read this document carefully so you understand your rights and how we manage data responsibly.

This Privacy Policy should be read together with Terms and Conditions abutofel. Both documents together form the complete agreement between you and our platform.

2 Personal Data We Collect

Abutofel collects different types of data depending on your interactions with the platform. Below are the categories of data we collect:

Personal Identification Information

Full name, date of birth, identification card number (MyKad), gender, and photo submitted during the KYC process. This data is required for identity verification and anti-money laundering compliance.

Contact Information

Your email address, phone number, and residential address. This information is used for account communications, security notifications, and transaction verification.

Financial Information

Bank account details, eWallet numbers, and records of deposit and withdrawal transactions. This financial data is protected in accordance with PCI DSS standards and is not stored directly on abutofel servers — it is managed by certified payment processors.

Gaming Activity Data

Betting records, game history, wins, losses, and platform usage patterns. This data is used for platform improvement, fraud detection, and regulatory compliance.

Technical & Device Data

IP address, web browser type, device operating system, screen resolution, and login session information. This data is collected automatically for security and user experience optimization purposes.

3 How We Collect Data

Abutofel collects your personal data through various channels:

  • Account registration: Information you fill in directly when opening an account.
  • KYC Process: Identity documents you upload for identity verification.
  • Financial transactions: Information recorded during deposits and withdrawals.
  • Gaming activity: Data automatically generated while you play.
  • Support communications: Information you share when contacting the abutofel support team.
  • Cookies and tracking technologies: Data automatically collected through your web browser.
  • Feedback form: Information you voluntarily provide through surveys or reviews.

4 How Your Data is Used

The data we collect is used solely for the following purposes:

  • Account management: Open, verify, and manage your member account.
  • Transaction processing: Process deposits, withdrawals, and bonus calculations accurately.
  • Identity verification (KYC): Comply with legal requirements and anti-money laundering regulations.
  • Account Security: Detect suspicious activity and prevent fraud or unauthorized access.
  • Customer support: Help you resolve issues and answer inquiries effectively.
  • Platform improvements: Analyze usage patterns to improve the user experience.
  • Marketing communications: Send relevant promotional information and offers — only with your consent.
  • Legal compliance: Fulfill applicable legal and regulatory obligations.

You may withdraw consent to receive marketing communications at any time via your account settings or by contacting abutofel support. Withdrawing this consent does not affect your account services.

5 Data Sharing with Third Parties

Abutofel does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, under certain circumstances, we may share your data with the following parties for platform operational purposes:

  • Certified payment processors: To process deposit and withdrawal transactions securely. These processors comply with PCI DSS standards and are contractually required to protect your data.
  • KYC service providers: For identity document verification and regulatory compliance.
  • Licensed game providers: The minimum data required to run games and verify wagering transactions.
  • Relevant authority: When required by law, court order, or official investigation by a legitimate government agency.
  • Audit and compliance partners: For security audit and regulatory compliance purposes.

All third parties we share data with are required under strict contractual agreements to meet the same or higher data protection standards that we uphold at abutofel.

6 Data Storage & Security Measures

Your data security is abutofel's absolute priority. We consistently invest in the latest security infrastructure to ensure your information is always protected from unauthorized access, leaks, or loss.

Technical Protection Measures

  • 256-bit SSL Encryption: All data transferred between your device and abutofel's servers is protected with banking-level encryption.
  • End-to-end data encryption: Sensitive data such as passwords is stored in a hashed format that cannot be recovered, even by abutofel staff.
  • Two-factor authentication (2FA): Available and encouraged for all accounts as an added layer of security.
  • 24/7 security monitoring: An automated threat detection system that continuously monitors platform activity.
  • Secure servers: Data is stored in data centers that comply with international physical and digital security standards.

Data Retention Period

Abutofel retains your personal data for as long as necessary for the purposes stated in this policy, or for the period required by law. Generally, active account data is retained for the duration of the active account plus 7 years after account closure, in line with financial and anti-money laundering regulatory requirements.

Once the retention period expires, your data will be securely deleted from all abutofel systems using industry-standard data erasure methods.

7 Cookies and Tracking Technologies

Abutofel uses cookies and similar tracking technologies to enhance the user experience, analyze usage patterns, and ensure login session security. Cookies are small text files stored in your web browser.

  • Essential cookies: Required for core platform functions such as login session management and language preferences. Cannot be disabled.
  • Analytics cookies: Help us understand how users interact with the platform for continuous improvement.
  • Preference cookies: Store your personal settings such as language, theme, and game configuration.
  • Security cookies: Used to detect and prevent fraudulent activity and unauthorized access.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the abutofel platform.

8 Your Rights as a User

As an abutofel member, you have the following rights regarding your personal data in accordance with Malaysia's PDPA:

Your Rights Description How to Claim
Right of Access Request a copy of your personal data held by abutofel Contact customer support
Right to Rectification Correct inaccurate or incomplete personal data Via profile settings or support
Right to Erasure Request data deletion under certain circumstances permitted by law Written request to the compliance team
Right to Object Object to data processing for direct marketing purposes Account settings or support email
Right to Portability Receive your data in a machine-readable format Written request to the technical team
Right to Complain Lodge a complaint with the relevant data protection authority Department of Personal Data Protection Malaysia

Abutofel will process all privacy rights requests within 30 calendar days of receiving a complete request.

9 Children's Data Protection

The abutofel platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under 18.

If we discover that a child's data has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you believe someone underage has registered an account on abutofel, please contact us immediately.

10 Links to Third-Party Services

The abutofel platform may contain links or integrations with third-party services such as game providers and payment processors. This Privacy Policy applies solely to the abutofel platform.

Abutofel is not responsible for the privacy practices of those third-party services. We recommend reading their privacy policies before interacting with their services. However, all abutofel third-party partners have undergone security assessments and are required to comply with strict data protection standards.

11 Changes to This Privacy Policy

Abutofel reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technologies used, or new legal requirements. Any significant changes will be communicated to members via in-platform notifications or email at least 14 days before taking effect.

The latest version of this Privacy Policy is always available on this page with an up-to-date "Last Updated" date. Continued use of the abutofel platform after changes take effect is considered acceptance of the updated terms.

12 Contact Us about Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or abutofel's management of your personal data, please contact us via:

The abutofel compliance team will address all privacy-related inquiries within 30 business days. For more complex data rights issues, please submit a written request via email along with your account details for the verification process.

Commitment Privacy Abutofel to You

Six concrete guarantees on how abutofel handles your personal data responsibly.

Banking-Level Encryption

Every bit of data travelling between your device and abutofel's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banks to secure their customers' online transactions.

Data Not Sold to Anyone

This is not merely a promise — it is an abutofel operating policy that cannot be compromised. Your personal data has never been and will never be sold, rented, or traded to any third party for their marketing purposes.

Full Malaysia PDPA Compliance

All data handling practices at abutofel comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You have legally recognised rights over your data, and we fully respect those rights.

Full Control in Your Hands

You may access, correct, or request deletion of your personal data at any time. You may also withdraw consent to marketing communications without affecting your account services.

Secure Data Deletion

When your data is no longer needed for the stated purposes, abutofel deletes it using methods that meet industry security standards — not merely "hiding" it.

Timely Notice of Changes

Any significant changes to this Privacy Policy will be communicated to you via email and platform notification at least 14 days before taking effect — giving you enough time to review and make an informed decision.

Abutofel Security Standards & Certifications

256-bit SSL Full Encryption
PCI DSS Payment Standards
PDPA 2010 Malaysia Compliance
2FA Double Security
Independent Audit Regularly Reviewed
Anti-Fraud 24/7 Monitoring

Your Privacy is Protected — Play with Peace of Mind at Abutofel

With robust data protection and a transparent privacy policy, you can play on abutofel without worrying about the security of your personal information. Register today and enjoy a safe gaming experience.

Bahasa Melayu